Need help with technology? Our support team provides one-on-one technical assistance to the campus community on issues related to campus accounts, email, wireless and internet access, software downloads, telecommunications, web conferencing tools, and more.
ITS Help Desk
Email: [email protected]
Phone: 323-343-6170
Support hours:
- 24/7 (except during semester breaks, intersessions, and University holidays)
Walk-in support is provided on a first-come, first-served basis in two locations on campus. Please bring your One Card ID or a government-issued photo ID.
ITS Help Desk
Location: Library Palmer Wing Lobby
Support hours:
- Monday - Thursday: 8 a.m. - 7 p.m.
- Friday: 8 a.m. - 5 p.m.
- Saturday - Sunday: Closed
Annex Link
Location: Simpson Tower E191
Support hours:
- Monday - Thursday: 7 a.m. - 11 p.m.
- Friday: 7 a.m. - 6 p.m.
- Saturday - Sunday: 9 a.m. - 6 p.m.
- Visit the Annex Lab for additional information.
Additional Support
Faculty and staff can use the following resources for additional tech support.
Some colleges and departments have Information Technology Consultants (ITCs) that provide additional services and support to faculty and staff.